I disagree with your criteria to hire a painter. A prompt returned call is nice but does not indicate the quality or fairness of the painter. As far as a written estimate, that should be more of a qualifier for the bid versus an evaluation criterion. I'm not sure one would have favorable results by hiring a painter on this basis. As far as the bidding process, change orders should ONLY be used if the customer requests additional scope (PMP 101). Angie's list should consider asking reviewers if/how much they were told to pay compared with the estimate. Unfortunately, there are a lot of contractors that are unethical and need to be accountable.
"I hired Medina to complete a restoration and paint job for the outside of my house. They were very fair in their pricing and did an excellent job. My GC was skeptical that they could do a good job considering the scope of work and the price given. Mr Medina completed wood replacements, facia restoration and complete outside paint job on time and within budget. He suggested additional restoration during the project and his recommendations were on point and didn’t add much to the cost. I couldn’t be happier and my GC asked for his business card after inspection. Will use again when I can complete the concrete work. Thank You *****"
When you refinish your existing cabinet doors, you get a whole new look without the astronomical costs normally associated with a kitchen remodel. It’s a much smarter way to update your space, especially if your cabinets are still in good condition. It doesn’t make sense to throw out perfectly good materials, just because you’re tired of the color.
Not only do I agree with what you are saying; but, I will not use Angie's List for referrals again. Their "A" rated painter did some of the exact things they are now warning against; however, they are still rated "A". I sent in a review and it took eight weeks to post it. They allowed the contractor to lie about what happened as a response. I had proof and photos. Angie's List is a scam; instead ask neighbors and friends for referrals!
A number of factors help determine when you should paint your home’s exterior. These include your local climate and weather conditions, the age of your home, and the type of siding used. A high-quality finish in ideal conditions could last 10 years. But if your home takes a beating from the elements, you may need to repaint as often as every three years. Most homes can be on a 5-8 year interval. If you’re not sure if your house is due for a refresher, watch out for signs of deteriorating paint, such as fading and chipping.

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