However, David, who works in Excel's office, really left a bad taste in our mouth for the whole project. We didn't love the color our house ended up being - a color match that Excel performed for us - and expressed as such. David was a nightmare to work with once we mentioned we had a problem. He had terribe customer service skills and repeatedly made us feel like it was our fault and that we were stupid. Painting our house was a big commitment and investment in our eyes, and he was not the least bit helpful in trying to get us to an end product we would be happy with. In fact, he succeeded in making us even more unhappy to the point that we gave up on even having Excel repaint to get us to a color we'd be happy with. A very disappointing experience.
Second: all the tricks of the trade in regard to "cheating" customers is for hustlers and cheaters and NOT established businesses. At the end of the project the job should come out looking professionally painted as specified in the contract. A selected color that takes multiple coats that was not calculated by the contractor should cost more money. It's not the fault of the painter.
Estimates are one of the most important tools to help you land the next job. During our most recent webinar series on estimating, Fred Yarur of PEP (Painter’s Estimating Program) outlined 10 foundational principles to support effective estimating procedures. Use estimate tools. These enhance your ability to make informed decisions. Estimating is the process of […]
When we checked out their work the next day we found multiple, I mean MULTIPLE, paint splatters all over the place.  On the hardwood floors (had to be at least 10 paint splatters on the ground), paint on the fireplace, clumps of paint on the wall.  There were several areas that needed a paint touch up that weren't.  It seemed like the whole job was done by a kid. We called them and asked if they could come back and basically finish their job.  We told them we will mark all the paint splatters and areas missed with blue paint tape, so when they came back they would know exactly where to look.  We marked probably about 20 areas that needed attention.  Sounds flawless right?
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I managed commercial construction projects for many years, have built and remodeled several properties, and never once have I encountered any of these scams. The tone of this article is deeply troubling. The author seems to be saying that ALL painting contractors are inherently dishonest, and that has not been my experience. The underlying advice here is sound: get it all in writing and cover as many contingencies as possible--so pointing out potential pitfalls like coat coverage is helpful. But do that in the spirit of clear communication of expectations, not with the expectation that the person you are hiring will try to cheat you at every turn. Not every contractor takes outrageous advantage of change orders; not every contractor will sneak past necessary preparation and/or repairs. Contractors of all sorts get a bad rap as it is; reinforcing a stereotype with articles written from this point of view just seems unproductive.
Consider purchasing supplies personally to save money. Ask the painter for a bid that separates labor and materials. Then explain that you'll purchase the materials and ask for a list of exactly what will be needed to complete the job. Caulking, for example, is an extra supply commonly used to fill any cracks or damaged areas in your walls -- and one that might be overlooked in an incomplete list.
Pros prefer 5-gallon buckets with a roller grid to roller pans. They hold more paint than pans and, says Doherty, "It's tougher to tip over a bucket." A bucket also lets you box, or mix, two or three cans of paint to avoid color discrepancies. To use a bucket and grid, dip the roller a quarter of the way into the paint and run it over the ramp to work the paint into the nap.

Specialty painting by the hour costs between $40 to $50 on average. Paint might range between $75 to $90, costing an additional $40 to $50 per hour. The painter's skill and experience are also determining factors in the cost of specialty painting. While a freelance artist might charge $25 to $30 an hour, a very skilled professional might charge $80 or more. Some painters might also charge $60 or more for a consultation. Trompe l'oeils, in particular, will run on the expensive end of the price spectrum. Return to Top

Did you even read the article? It was specifying UNSCRUPULOUS painters! And, by the way, the photo at the top was not identified at all. How would anyone know whether it was done by a homeowner or not? Also did you ever stop to think that if a consumer has the knowlege to spot a dishonest contractor then by default he also has the knowlege to identify an honest one as well? And, pardon me, but just because you've never seen something has absolutely nothing to do with whether it has actually happened to someone else. Why would any honest business person be so defensive about the publishing of such useful information? If any painters/painting contractors object to a consumer having this kind of information maybe they are the dishonest ones!
The cost to paint the exterior of your home will vary depending on the size of your home, the condition of your siding, type of paint used and other factors. The average cost for labor and supplies ranges between $1,800-$3,800 and it may cost $6,500 or more for a large, custom project. In addition, you may need to pay more if there is damage to your siding or other challenging aspects of your job.

Inspect the surface area for holes, cracks or other problems and apply acrylic caulk to fill them in. Use a putty knife to smooth out the caulk and remove any excess to prevent bumps. For particularly thin or narrow crevices, you may have to use your finger to smooth out the caulk. Caulk contracts and shrinks, so apply a second layer once it's dried.
Consider purchasing supplies personally to save money. Ask the painter for a bid that separates labor and materials. Then explain that you'll purchase the materials and ask for a list of exactly what will be needed to complete the job. Caulking, for example, is an extra supply commonly used to fill any cracks or damaged areas in your walls -- and one that might be overlooked in an incomplete list.

Watering down the paint 50%? It will not cover. I am a contract painter and found that most people that I make a contract with immediately try to change the deal and get more than they are paying for. Sometimes, I let them cheat me as they may have other work that I wish to do but other times I put my foot down. I try to get the client to look at what I have done each and everyday if I am going from room to room. I cannot do this If I spray the entire project at once. Even when I have them inspect my work, they often just do not tell the truth and wish to scam me the contractor for more and more while paying the same as the original contract. Most people have not a clue how much work is involved in painting a house and just assume that the painter rolls out the work with no prep, sealing off the place to protect things that are not painted. All of my contracts state that if anything is in the way like babies, dogs, cars, plants and furniture that I cannot proceed and that it is their responsibility to move this stuff. I always seem to be turned into a furniture mover and never get paid to wrench my back. Fact is most people try to rob the contractor and this article tries to make it seem that the contractor is robbing the homeowners. My sister is a prime example of this as she always goes for the lowest bid yet expects a world class job. This means if you pay $500 for a two day paint job do not expect the contractor to live at your home for two weeks and make only $500.


When their bids are successful, contractors meet customers to finalize their requirements and plan the order and timing of work. Contractors estimate the time required for surface preparation, painting several coats and drying time between coats. For interior painting jobs, they might have to allow time for clearing rooms. Exterior painting schedules might be dependent on the weather in different parts of the country. Exterior painting is not practical in very wet or very cold conditions.


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This article is outdated. Deep based colors were an increase in price back in the 90's. Most stores have a standard price for all colors now. The problems the author are citing are outdated and rarely happen. This is the 2nd time I've seen this article being emailed out, it's irresponsible of angies list to keep sending out this poorly written and inaccurate article.
When hiring a contractor it is always best to hire one who is personally referred to you by someone you trust. Hiring through ads or phone book is hit and miss. Check with your local paints stores, they know the good guys from the bottom feeders. Go to the stores that sell the high quality paints like Benjamin Moore(nonpareil), Pittsburg, Sherwin Williams or Glidden. Don't go the the big box stores for referrals, the people there don't know squat!
My friend already posted about this, but the incident is so outrageous it deserves two postings. On a lovely Sunday afternoon, we were out on a  walk and waiting, patiently, on 65th and 1st for the east-west traffic to stop and allow us to cross. When the eastbound traffic was clear, a car heading west stopped to let us cross. Behind this law-abiding driver, heading west, was the Excel Home Painting van. The Excel driver immediately started honking at the car in front of him--you know, the one that stopped to allow pedestrians to cross--and then screaming and cursing at us, including calling us "f**king bitches and whores." Why? Because we were crossing the street. Really?

Consider purchasing supplies personally to save money. Ask the painter for a bid that separates labor and materials. Then explain that you'll purchase the materials and ask for a list of exactly what will be needed to complete the job. Caulking, for example, is an extra supply commonly used to fill any cracks or damaged areas in your walls -- and one that might be overlooked in an incomplete list.
Even an old lamp with a bare bulb held close to a wall will make minor cracks, bumps or nail pops jump out. Carmen Toto, owner of C. Toto & Sons in Madison, New Jersey, uses painter's putty or a lightweight spackle for minor cracks and dents; he uses plaster of Paris for dents deeper than 1/8 inch. Instead of the standard tape-and-spackle method for bridging over recurring stress cracks, Maceyunas uses a rubberized spray-on primer called Good-Bye Crack. Damaged wood requires a slightly different approach. "Don't use spackle on wood," says Toto, "because it just won't stick." For damaged trim, he uses painter's putty or a two-part wood filler, such as Minwax's High Performance Filler. Smooth any repairs, bumps, and nibs with a drywall pole sander. For smoother walls and better adhesion, some of our pros sand all previously painted walls regardless of the shape they're in.
When you go to the home improvement store, find out how much 12 gallons of the paint you want would cost, and that will help you determine your cost. Maybe it's a low-quality paint that costs $30, in which case you're looking at about $360 for paint. If you choose high-quality paint that costs around $70, your total paint cost could be closer to $840. Professionals also recommend that you add an extra 10 or 20 percent to your total square footage, depending on the type of siding you have. Some textures require extra paint because they're rough. This is especially true with wood and stucco siding.
After our own inspection, your Job Site Supervisor will walk you through the space, giving you the opportunity to review our work and to provide any initial feedback. You may also be contacted for a follow-up satisfaction survey so that we know how we measured up to your expectations. Our paint jobs are designed to last up to 7 years on a properly maintained surface, so you will get to enjoy your beautiful newly painted room for years to come.
Some contractors work on time and material others on a firm contract. I would never hire the former and am leary of the latter. A contractor may low-ball a bid to get the job planning to make a killing on change orders. If you say good morning to them, they charge you extra for that. If the contract is not very, very specific and extensively fleshed out or if they display their change order schedule prominently on top, show them the door.

House Painter

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